Shipping and Returns
Domestic Shipping (48 Contiguous States): Free UPS Ground shipping on domestic orders over $100 before taxes and fees! |
US territories, Alaska, Hawaii: These orders will be shipped via USPS and are not included under the domestic policy. Orders $200 or less: $25+ shipping fee Orders $200+: $50+ shipping fee |
International Shipping: We offer ground shipping to Canada and Mexico. Orders $100 or less: $60+ shipping fee Orders $100.01-$200: $60+ shipping fee Orders $200+: $75+ shipping fee Azalea Wang does not cover taxes, duty, or fees on international shipments which are levied once a shipment reaches your country. Customs policies vary widely from country to country therefore we cannot predict what they will be. For specific information regarding custom policies and taxes, please contact your local customs office. |
Returns: For domestic customers: we gladly accept returns of UNWORN merchandise within 30 days of delivery except sale items, which are final sale and may not be returned or exchanged. Returns will be refunded to the original method of payment. You may obtain a return authorization HERE. Simply follow these steps: For international, Alaska, Hawaii, US territories customers: we offer returns but the shipping cost will need to be customers' responsibilities. Please head HERE to start the return. Once goods are received in our warehouse, and meet our return policy, then we will process the return. |
Exchanges: We want to make sure you get the item you love in the right size! Head HERE for exchanges! Once your package is in-transit, we will ship out your new size. |
Outbound shipping fees from the original order are not refundable. |
AZALEA WANG merchandise purchased from other retailers, including department stores, must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer. |
Domestic returns for refund will be subject to a $10 handling/shipping fee, which will be deducted from your refund. |
PLEASE NOTE: 'FINAL SALE' ITEMS MAY NOT BE RETURNED OR EXCHANGED |