Shipping Policy
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Domestic Shipping (48 Contiguous States): Free UPS Ground shipping on domestic orders over $70 before taxes and fees |
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US territories, Alaska, Hawaii: These orders will be shipped via USPS and are not included under the domestic policy. Orders $200 or less: $25+ shipping fee Orders $200+: $50+ shipping fee International Orders: We are currently shipping to Europe, Mexico, Canada, Australia, Egypt, Qatar, Saudi Arabia, & UAE. All international orders are final sale. We ship DHL Express DDP, so depending on the country, goods should have a transit time of 6-10 business days. DDP stands for “Delivered Duty Paid.” This means that you will see that in your shipping charge, and duties are paid at checkout. The benefit here is that there's no surprise fees by your local carrier! |
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Route Package Protection Route Package Protection offers peace of mind by covering your order in the event it gets lost, stolen, or damaged during shipment. We understand how disappointing it can be when an order goes wrong, which is why we've partnered with Route to give you extra protection. You can opt into Package Protection during checkout. With the Route App, you can visually track your orders in one place and easily submit a claim if needed. It keeps you updated in real-time, from shipment to delivery. Don’t have the app yet? Download here If you've purchased Route Package Protection and need to report a shipping issue, you can File here You can read Route’s full terms and conditions here: https://route.com/terms-and-conditions/ Please note: We will only be able to offer a refund back to your original payment method for a missing or stolen package if Route is added to your order. If you are unable to locate your order once it has been delivered and you do not have Route selected, please contact support@azaleawang.com |