For domestic customers: we gladly accept returns of UNWORN merchandise within 30 days of delivery except sale items, which are final sale and may not be returned or exchanged. Returns will be refunded to the original method of payment. You may obtain a return authorization HERE.
Simply follow these steps:
For Alaska, Hawaii, US territories customers: we offer returns but the shipping cost will need to be customers' responsibilities. Please head HERE to start the return. Once goods are received in our warehouse, and meet our return policy, then we will process the return.
NOTE: We offer store credit and order re-ships for packages that are lost or missing with proof of delivery.
We want to make sure you get the item you love in the right size! Head HERE for exchanges!
Once your package is in-transit, we will ship out your new size.
|Outbound shipping fees from the original order are not refundable.
|AZALEA WANG merchandise purchased from other retailers, including department stores, must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.
|Domestic returns for refund will be subject to a $10 handling/shipping fee, which will be deducted from your refund.
PLEASE NOTE: 'FINAL SALE' ITEMS MAY NOT BE RETURNED OR EXCHANGED
If you purchase an item and it gets marked down afterward, we are unable to refund the difference in price.